AVA · Demo Control

AVA is a live AI customer-service assistant. This demo lets a prospect watch AVA handle a real conversation — by phone, text, or email — on a big screen, in real time. It runs in a fully isolated demo mode: it uses its own demo accounts and never touches any real customer data, so you can run it safely as many times as you like.

The two screens

Before the meeting

1. On the Add demo caller form, add an account for the phone number and email you'll test from — ideally the prospect's own, so AVA greets them by name. Fill in a plan, balance, a couple of devices/zones, a postal code + street number, and a response password.
2. Open the Presentation Screen on the projector and go full-screen.
3. Optionally click Reset demo calls & tickets for a clean slate.

How to run it — the three channels

What the audience sees

For any channel, the screen walks through the same story, left to right:

1. Incoming — who's reaching out and on which channel.
2. Account lookup — AVA matches them and pulls up their account.
3. Verification — for sensitive actions AVA verifies identity (postal code + street number, account number, or response password).
4. AVA in action — each thing AVA does (check balance, arm a zone, open a ticket) streams in live.
5. Ticket / transfer — a support ticket number, or a hand-off to a live agent, if it comes up.

Reviewing past demos

Every call, text, and email is saved. Open Demo history (top of this page) for a searchable list of past sessions — click any one to replay everything the audience saw: the caller, account lookup, each action AVA took, the transcript, and any ticket or transfer. Handy when you run the demo many times back-to-back.